"Whose Business is it Anyway?"
It never ceases to amaze me how the true nature
of employees is manifested when you take something away from
them.
One can easily see the level of commitment
or duty an employee has to his or her employer when
problems arise that directly affect the
employee.
Recall the reaction of thousands of grocery
store employees when Kroger's announced changes in employee
benefits. Remember also the "issues" at hand when
auto workers and other laborers have gone on strike. I
remember clearly when the titanium plant in my area had its
laborers on strike over contract issues they wouldn't
accept...which they settled for almost one year
later.
Interestingly, in the last situation, while
laborers sat out, management got busy producing at levels that
outpaced having the laborers aboard. They did so
out of a sense of duty. Nothing more, nothing
less.
This is not a debate over "issues".
"Issues" are only positionalities of one's own or a group's
collective ego.
What is interesting is that the same mentality
that exists in large groups does so in small
ones. Hence, size doesn't always
matter. And unfortunately, unless it is policed,
this mentality can become a contagion that can lead to
problems within a group or organization.
Consider the following scenario.
A second generation print shop owner takes over
the business from his father. He decides to
expand the business in order to better thrive in an
increasingly competitive market.
Good idea.
For the next four years expansion occurs and
things are good. Very good in fact. He
hires more people, adds some services, and generously bonuses
employees. Things are so good that he's got money at the
end of the year that he simply "doesn't know what to do
with." (That's a problem, believe it or not)
But things slowly begin to change over the next
few years. He can still operate the business the
way he wants to--the way Dad did-- but there are undeniable
changes which he saw looming years back, that are now taking
fruition fast.
Timber prices are up due to construction
spending and ravaging forest fires, and this has driven up
paper pricing. Oil prices have gone through the roof as
India and China have begun ramping up industrial output and are
using more oil to run their countries. Electric
energy and natural gas pricing has skyrocketed at home for
similar reasons (not withstanding market manipulation by
cartels). Not to mention a tripling in health
insurance premium cost to the owner as well.
Add to the mix a forty-fold increase in
competition as small print shops around the country have begun
to leverage the power of the internet to improve sales and take
market share away from the print shop owner. He's
losing printing business from the ma' & pa' restaurant down
the street to some start-up in northern Oregon who can print
their menus and have them delivered in five days
at less cost than he's quoted them.
Can it get any worse???
(read on)
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